Vista CD Drive no reading/ No Regedit

Microsoft Windows vista home premium w/s...
April 19, 2010 at 15:45:37
Specs: Windows Vista
My question has 2 parts.

1) I am attempting to repair 2 gateway laptops with Vista on them. My drivers "say" that they are working. The green light comes up as well as checking the driver to make sure it works. It still will not read any disk that I put in there.

2) I was reading a solution that required me to go to regedit.exe to do some complicated stuff. I can't find regedit.exe. I've even tried to find the backup (windows, system32, dll something or other), but I can't find that either. I debating trying to restore the registry via the restore disk that came with the computer BUT my cd drive isn't working. I've also checked my boot sequences and a USB isn't one of them. Go figure.

So! If anybody can help me out, that would be great. Yes, both of these computers have had viruses/ spyware and I've tried to clean it out as much as possible with the exception of wiping the system (once again can't do that because the drive isn't working).

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April 19, 2010 at 20:46:47
Your question 1) Have you tried going into device manager and "uninstalling" the drives? You can then typically reboot and when your desktop comes back up Windows should "find the new drives" and reinstall the drivers for them. I had a similar problem recently with a DVD writer drive on an XP machine and this fixed it.

2.) Regarding Regedit...if you click start and type "regedit" (without the quotes) into the search box, does it bring up regedit? :) (That's why I like Vista and 7 -- cuz you can find most programs that way without having to navigate for it).

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