Computing.Net > Forums > Windows Vista > User account shutdowns automatically!

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Click here to start participating now! Also, check out the New User Guide.

User account shutdowns automatically!

Reply to Message Icon

Name: kaye12
Date: August 19, 2009 at 10:46:56 Pacific
OS: Windows Vista
Subcategory: Software Problems
Comment:

im using vista home..i have the administrator's user and my personal user..the problem is i'm in my user account doing something then automatically shuts off then i went back & can't browse my user then.. i can logged in to my user but then in few seconds it shuts automatically..i did the full scanning&updating of my anti-virus using the admin user but then it's the same. the important thing is that i have a lot of files in my user account which i need & i dont hve any back ups of them..what seems to be the problem?can u help me?i need an immediate response..thank you!



Sponsored Link
Ads by Google

Response Number 1
Name: normajean47
Date: August 19, 2009 at 12:05:13 Pacific
Reply:

You said that you logged as Administrator and did some scans. Does the computer shut down randomly when logged on to the administrator too? If not then you are still able to access the files stored under the user profile. It sounds like a corrupt user profile.

Log on as Administrator, create a new user account. As administrator you can copy the files from the corrupt user account to the new user account. Don't copy the ntuser.dat files because that is likely the part that is corrupt. You can copy the favorites, desktop items, documents to the new profile. Then log on as the new user.


0

Response Number 2
Name: kaye12
Date: August 19, 2009 at 20:20:52 Pacific
Reply:

hi normajean47! thank you for your information..my computer doesn't shuts off using the administrator! may be you're right that it's possibly corrupt user..you know what i'm not a good computer troubleshooter but i will try your suggestions and il ask some friends to help me out with this. You're such a big help figuring out my mind on how to do with this cause i have lots in my user which I need..thank you!!!


0

Sponsored Link
Ads by Google
Reply to Message Icon

Related Posts

See More


Canon Scanner Toolbox Sol... Plugged in not charging -...



Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to Windows Vista Forum Home


Sponsored links

Ads by Google


Results for: User account shutdowns automatically!

User Account Picture Problem www.computing.net/answers/windows-vista/user-account-picture-problem/1100.html

user account popup problem www.computing.net/answers/windows-vista/user-account-popup-problem/591.html

Vista user account control www.computing.net/answers/windows-vista/vista-user-account-control/169.html