USB MP3 player Nu DolphinTouch not recognized

January 16, 2010 at 15:13:23
Specs: Windows Vista
My husband bought me a MP3 player for Christmas. I was able to download a few songs to it but now my computer doesn't recognize it when I plug it into the USB port. I have tried it on 3 different computers. Nothing happens. Usb works for other devices. Any idea what is going on?

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#1
January 16, 2010 at 17:33:42
Are you saying that the player does not work in any of the systems you tried it in?

If the systems detect other USB devices and work correctly then the player would be suspect for having failed. Check with the company that makes the player or the place where it was purchased, see if there is a return/exchange policy for the unit.

Since other devices work there are no drivers that would be designed just for the player unless there is a disk that came with it that you could try.

Richard


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#2
January 17, 2010 at 10:48:03
It charges on the usb port and that is it. I have a disk that has a UBS Win98 Driver on it and installed that on all 3 computers still nothing. I can't figure out why it worked once and never again.

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#3
January 17, 2010 at 11:04:57
Which MP3 player is it?

i_Xp/Vista/W7User


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Related Solutions

#4
January 17, 2010 at 11:10:35
Dolphin Touch by Nu Inc. It is a waterproof MP3 player for swimming.

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#5
January 17, 2010 at 11:41:01
According to Nu DolphinTouch user manual (CLICK ME). this MP3 player is fully combatible with Windows 98SE, Windows 2000, Windows XP, and Windows Vista. If none of the computers you have used recognized this MP3 player, it is either defective or broken or you need to read the manual on how to properly connect it to a working USB port.

i_Xp/Vista/W7User


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#6
January 17, 2010 at 11:44:37
Well then I guess it is defective as I know how to connect to the USB port. Thanks for your help!

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#7
January 17, 2010 at 12:27:28
Alright. Nevertheless be careful using it underwater. This MPS player can attract sharks.

i_Xp/Vista/W7User


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#8
January 17, 2010 at 15:34:00
Not to worry. I live in Northern Minnesota and swim in the pool during the winter. No sharks up here!

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