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USB Mouse/Keyboard no workey

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Original Message
Name: SN
Date: May 10, 2008 at 21:20:29 Pacific
Subject: USB Mouse/Keyboard no workey
OS: Vista Ultimate 32-bit
CPU/Ram: C2D 6300/1GB
Model/Manufacturer: home-built HTPC
Comment:

Hello all-
I have an HTPC with an intel DG33TL motherboard, and all of the sudden the mouse/keyboard combination has stopped working. The computer boots up but I can't get past the login screen.

Here's some details:
1. I can still get into the BIOS and screw around in there, so I know it's not the keyboard itself.
2. I have tried different USB devices, all have the same problem. I plugged in the bad keyboard into another computer, it worked fine.
3. My motherboard doesn't have any PS/2 ports so I can't use that instead.
4. Since the keyboard works up until vista boots up, I can get into the F8 menu and tried last known good configuration, safe mode, and safe mode with networking. No workey.
5. I think the USB devices actually lose power somewhere in the boot process, since the wireless keyboard/mouse receiver light stops blinking when pressing keys. This happens at the same time the windows vista loading screen (with progress bar) shows up.
6. I tried remote desktopping into the HTPC (while it's at the login screen) from another computer on the network. Told me the computer couldn't be found. I could ping it OK but the response came from a mac address instead of an ip address, which I thought was strange.
7. I CAN access the file system using the \\htpc\c$ share across the network.

Am I going to have to do a complete reinstall of Vista, or do I have other options here?

Thanks in advance!
-SN


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Response Number 1
Name: kx5m2g
Date: May 10, 2008 at 21:29:29 Pacific
Reply: (edit)

Have you tried other USB ports on your computer ?


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Response Number 2
Name: SN
Date: May 10, 2008 at 21:31:20 Pacific
Reply: (edit)

Thanks for the reply. I've tried all the ports on front and several of the ports on back. I may consider digging up a USB expansion card to put in there, but since I can't log-in I'm not sure if Vista would even install the drivers.

Thanks,
SN


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Response Number 3
Name: Rayburn
Date: May 10, 2008 at 21:53:59 Pacific
Reply: (edit)

"...but since I can't log-in I'm not sure if Vista would even install the drivers."

It's worth a try. If I'm not mistaken, I believe Windows does start installing devices before log-on, but I could be wrong.

Make sure Jesus is your Saviour!


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