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Upgrading to Ultimate
Name: michmoor Date: December 4, 2007 at 10:50:27 Pacific OS: vista home premium CPU/Ram: 1GB Product: MT3422
Comment:
Good day all.
I purchased my Gateway from bestbuy about 2 months ago and i used the anytime upgrade CD to go to vista ultimate. I had a HDD crash and had to reload the OEM vista home premium cd that came with my laptop. My question is, do i need to pay again to upgrade to ultimate though i paid the first time?
Name: Beginner1 Date: December 4, 2007 at 12:10:54 Pacific
Reply:
You should have to, if you had a HDD crash, just use the key for ultimate that was provided for you. If you dont have that give microsoft a call and they should be able to provide you with the key.
Jim R
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Response Number 2
Name: Beginner1 Date: December 4, 2007 at 12:11:26 Pacific
Reply:
I am sorry you shouldn't have to.
Jim R
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Response Number 3
Name: XpUser Date: December 4, 2007 at 13:49:35 Pacific
Reply:
You do not have to pay again. You can recover your upgrade simply by signing in to your digital locker with your Windows Live ID. The link below has all the info.
Name: michmoor Date: December 4, 2007 at 18:31:52 Pacific
Reply:
thanks for the suggestion but its not working. I dont remember having to submit an email addrdess in order for my purchase to be saved. Any other ideas?
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Response Number 5
Name: XpUser Date: December 4, 2007 at 19:20:41 Pacific
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