I just purchased a new video card. Directions say to uninstall old card first. With Vista you go to Control Panel, double click Programs and Features, and uninstall graphics card. But after clicking Programs and Features, it shows no software to uninstall. This is also a new harddrive. How do I uninstall the old graphics card?

Some graphics cards will include additional software/drivers that show up under Add/Remove programs. Commonly, these are driver/software packages put out by ATI or Nvidia. Some cards don't have any software installed beyond the basic drivers. With that said, if you don't see anything obviously related to your current card listed in Add/remove programs, just shut down your computer, remove the old card, put the new card in, start your computer, install the software/drivers for your new card. -Ryan Adams Free Computer Tips and more:http://RyanTAdams.com Paid Tech Support: Black Diamond

Go to Start, Right on My Computer (or whatever Vista calls it) and select Manage, go to Device Manager and expand Display Adapters, right click on the old card and select Uninstall. HTH Bryan

Now I have the old video card uninstalled and now it is trying to load software for the new one. The screen for the new card opens, ATI Radeon, install options on the side, but when I click install graphic card, it starts and that is as far as I get. It fails or cannot get software. The new software disc is in the disc drive and it looks like it is reading it, but no result. It's slow but that is why I have put the new card in. Any suggestions would be much appreciated. Thanks!

Boot up your PC and after it POSTs, hit F8 repeatedly, for safe mode. Go to device manager while in safe mode, and follow the uninstall procedure as listed above. Next, shut down your PC and re-power after 15 seconds. Go back into Windows and continue with installing the new card. If that has already been done, go to device manager, find your display adapter and right click. Im not in front of a PC right now, but I believe after you right click you will see "properties." Find "update driver" and click that. Use "browse" to find your CD drive and choose your driver. That should help. Jarvis -Technician TekTime www.time4tech.com

OR better yet, skip the CD and get the latest drivers right from the manufactures site. -Ryan Adams Free Computer Tips and more:http://RyanTAdams.com Paid Tech Support: Black Diamond