unable to restore Sony Vaio to new hard drive

December 15, 2012 at 01:44:48
Specs: Windows Vista, 3GB RAM
My friend has a Sony Vaio VGN-CR520D with 3GB of memory, 320 GB hard drive, and Windows Vista. He started having problems where the computer would not start. I looked at it and was able
to at least get it to start windows, but whenever you tried to do anything, the computer would not respond. A look at the hard
drive light looked like something was causing the drive to spin constantly. I tooked the drive out of the laptop and connected
it with a USB adapter to my own laptop and run MSE against it. It found one problem (trojan) which it fixed. I then ran another
scan and this time is ran clean.

I tried putting it back into my friends laptop, but ended up with the same result. Took it out and and conencted to my laptop
again and ran malware bytes against it. Found something called Hijacker. Cleaned this and then reran malware bytes. Put the
drive back into my friends computer but still cannot get it to do anything once windows starts up. HD whirls constantly and
cursor circle goes around and around and around.

He wanted to upgrade to a larger hard drive and Windows 7 anyway but I was concerned that the problem might be something other than the hard drive, so I suggested we upgrade the existing HSD to Win 7 first before spending money on a new HD. The upgrade to Win 7 worked great and the system is completely fast again, so I am guessing something was buried in windows that the virus scan/malware scan was not finding.

Bought the new drive and tried to install Win 7 on it. It kept failing on license key being invalid. I found out that the CD he bought was an upgrade, not a complete install. I told him we would have to recover the hard drive using his Vista recovery disks first, so the machine had a OS to upgrade. Here is as far as I got. When I try to do a compete restore of the C drive using VAIO Recovery Center, it fails on a 325:35 6% in. It starts by saying formatting, almost instantly changes to restoring, and then almost instantly fails. Hitting ok to this gives an Error: 319, followed by an Error: 320, followed by an Error: 330

Does anyone have any suggestions?


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#1
December 15, 2012 at 03:41:00
The hard drive may be starting to fail rather than a malware infection, as all hard drives fail sooner or later.

Connect the hard drive to your own PC via USB again, then test it with the drive manufacturer's diagnostic software for Windows. The links are here:
http://www.tacktech.com/display.cfm...

Some hard drive manufacture's don't have Windows diagnostic software (eg Hitachi), in which case you can test the drive with SeaTools for Windows from Seagate, which can in fact be used to test any brand of hard drive. To get it, click "Downloads" on this page: http://www.seagate.com/support/down...

Install SeaTools for Windows, select the drive which is connected via USB, then run the Long or Extended test on it.


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#2
December 15, 2012 at 05:38:55
Okay I can do that but my real issue now is getting the recover disks to restore to the 750GB drive. I know I sort of detailed two different problems here, but i wanted to give you complete details of how I got to where I am now.

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#3
December 15, 2012 at 17:51:06
Anyone else have any other suggestions?

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#4
December 16, 2012 at 11:32:05
hi everyone,

I am getting desperate. Anyone have any idea why I can't restore to the new drive?


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#5
December 20, 2012 at 10:50:41
Borrow a vista disk, it must be the same as you are going to install for example: vista home premium 64bit, will upgrade to win7 home premium 64bit, but not win 7 pro, or win 7 basic. So if your upgrade is win7 64bit home premium, find a Vista disk 64bit home premium and install it, you don't need to put in the license for vista, you just need it installed. Then use the upgrade disk.

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#6
December 20, 2012 at 10:52:02
or.....see if they will exchange it for the full install.

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#7
December 21, 2012 at 21:05:15
There are a number of things you can do. First of all, I suspect the original drive's problem was not malware but file system errors and possibly fragmentation. When you installed 7 it automatically did a chkdsk /f and corrected them, thus you saw the enormous performance jump.

There are a couple of ways you can proceed. You can put in the old drive again, take an image of it, and then restore it to the new drive. Or you can simply copy the Windows hierarchy (or possibly just the ..\system32 hierarchy, within it) over to the new drive and the 7 installation disk should recognize it.


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