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unable to open minidump file

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Name: bagamot
Date: July 5, 2007 at 19:17:10 Pacific
OS: win vista ultimate 32 bit
CPU/Ram: core 2 duo
Product: generic
Comment:

I got a blue screen while watching a video on youtube and it created a log file in the minidump folder. I downloaded "Debugging Tools for Windows" and ran Windbg and pointed it to the Mini070507-01.dmp file and it will not open, it gives me this message "You don't have permission to open this file. Contact the file owner or an administrator to obtain permission."
I have been getting blue screens every now and then wheather it be on Win XP or Win Vista. It happenes while I'm playing Battlefield 2 or whenever I'm playing intense 3D games but today it happened while watching a video. Any help?



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Response Number 1
Name: Ashley Coleman
Date: August 15, 2007 at 02:28:03 Pacific
Reply:

PROBLEM EXPLANATION 1
The reason why it crashes is because your video drivers are not compatiable.

SOLUTION 1
Update your drivers and change your screen display to a maximum of 1024x768 and 16bit.

SOLUTION 2
Get a new video card

PROBLEM EXPLANATION 2
You cannot access that file because you have not given the apllication adminastrative rights.

SOLUTION 1
Right click on the program and click Run as Adminastrator.

SOLUTION 2
Right click on the program go to properties. Go to Compatiability and tick run as adminastrator.

SOLUTION 3
Disable security features on Windows Vista (Not reccommended)

Need help with computers. Stay away from Microsoft.


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