Toshiba Satellite A200 - Black Screen

November 26, 2009 at 18:19:18
Specs: Windows 7
Hi there, I have a Toshiba Satellite A200 and just today I've encountered a frustrating problem. Let's just get a few things out first.

I had intended to turn it off last night, but it didn't shut down. There was some message about a program still opened or something like that (not a big deal I thought as I had gotten it a few times before). I just clicked whatever it was that ended it or turned it off anyways. So today I come back to turn it on and it was on that message. I turn it off and come back later to turn it on. I noticed there was a black screen and I could not do anything. I hold the power button to turn it off and restart it. It loads the Toshiba/Phoenix screen fine. Then I get to the Windows Recovery screen. It gives me two options.

- Use the Windows Recovery thing to try to find and repair any errors
- Start Windows normally

I tried the first option a few times but it said there was an unspecified problem due possibly to some hardware configurations (did not do anything before). I restarted and pressed F2 and looked for anything that might have caused it and I exited without saving any changes (Toshiba/Phoenix thing) and then it led me to the screen with the Safe Mode and other options. I chose Safe Mode just to see and it led me to the log-in screen, but after that it would not let me see those same options again. Anyways, I would start normally and at the loading screen, the bar would load but there is no Vista logo. After that, there's the black screen. I would restart, and get the screen with the 2 options again.

What I think may have been the problem is that I had turned on Returnil's session lock. Maybe that shutdown warning had to do with something? I had left Returnil on the previous day and shut off without any problems, and the next day I did not download anything, so it couldn't have been from something I downloaded.

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November 27, 2009 at 14:35:40
You may have to do a repair install:
Then I would suggest uninstalling that software returnil

Some HELP in posting on plus free progs and instructions Cheers

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November 30, 2009 at 15:37:33
Thanks, I'll see if there's something else that can be done.

I can get into Safe Mode fine.

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