Toshiba battery Plugged In, Not Charging

May 3, 2010 at 09:06:40
Specs: Windows Vista

Ok, my computer just started doing this yesterday. According to Toshiba PC Health Monitor, my battery is good, and it should be since my computer was just purchased new in September 09. I have taken the shut down, taken the battery out, connected AC adapter, rebooted, shut down again, disconnect AC adapter, and replaced the battery-this did not work. I uninstalled the ACPI Compliant Control Method Battery and re-installed-still didn't work. My BIOS is updated. This only thing I can think is that my AC adapter is bad, but it is new to (came with the computer). Does anyone have any other suggestions?

Edit: I just unplugged the AC adapter, and my batter life went from 63% to 54% in a matter of minutes! What the heck?! Before yesterday, my battery would last two hours before needing a charge. What has happened?!

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May 3, 2010 at 13:08:13

Kind of hard to tell without some swap (and no one really has extra stuff) or some sort of meter or diag tool.

If it is under warranty I think I'd see if they offer in home service or if you have to take it in.

My first guess might be that the ac adapter is not providing enough current but that is a total guess.

Playing to the angels
Les Paul (1915-2009)

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May 3, 2010 at 13:34:10

Ok. To get it serviced under warranty, do I need my receipt?

Also, my mom has a Toshiba laptop and I use her charger when I go home sometimes, so I was thinking of trying hers this weekend to see if it will work. My computer will not charge past 63% and a battery program I downloaded says that at 63% my battery is fully charged. This is so weird!

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May 3, 2010 at 18:07:43

Maybe. Most stores keep copies of sales.

Your mothers may or may not work It has to be almost exact voltage and at least the same amps. It would be best if it was exact but I would hesitate to just "test" it.

I understood that you said it would not last like it did. The time you can run on battery is the best number. It should be almost as new and should last like it did when new.

You could try a live cd like ubuntu/mint or fedora or opensuse just to see.

Playing to the angels
Les Paul (1915-2009)

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Related Solutions

May 3, 2010 at 19:07:43

Right, my battery doesn't last hardly anytime now and two days ago I could use the battery for about two hours. Now it charges to 63% and no more and will not last more than an hour. I will try one of those programs you recommended and see what it tells me and check back. Thanks!

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May 3, 2010 at 23:05:00

I just happened to think of something that maybe could have caused this to happen. Tell me what you think:

We had some pretty bad thunderstorms in my area for about 3 days, so is it possible that my adapter is fried from a power surge? My power never went off and I don't recall any lightning, but the storms were pretty severe and I guess it could have affected my charging if our power flickered, maybe during the night when I was asleep? I hadn't thought of this until just now, and it seems like a logical explanation, but I'm not very good with computers when it comes to stuff like this!

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May 4, 2010 at 04:58:58

First check out THIS checklist. Hopefully it may help identify the cause of this issue other than the one you suspected.


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May 4, 2010 at 08:37:15

The only things on that list I haven't done besides warranty my AC adapter or battery or service the laptop is refresh the battery. Last night after I posted my last message, my battery finally charged to 100%, but it still seems to be draining at a faster rate than previously and when it gets to about 50% or so, it will shut off. I can turn it back on and the battery meter will say its at a single digit percentage. Is my computer reading the battery wrong, or is it just a bad battery? I appreciate the help from everyone!

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