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startup problem

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Name: jaubs17
Date: July 10, 2009 at 12:27:12 Pacific
OS: Windows Vista 32
Product: Dell / Latitude e6500
Subcategory: General
Comment:

when i turn on the computer the dell screen loads then it just goes to a black screen that says "Intel Matrix Storage MAnager option ROM" etc... it will not load windows



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Response Number 1
Name: BJseal91
Date: July 10, 2009 at 15:11:18 Pacific
Reply:

do you get as far as being able tell the computer to boot from cd or safe mode if so i can help a lot untill I know I can not advise you let us know so I can tell you how to fix this problem kinf regards Bradley


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