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Sound Driver

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Name: Rocco
Date: January 22, 2009 at 11:21:50 Pacific
OS: WinXP
CPU/Ram: Intel P4/2gig
Product: Dell / 8300
Subcategory: Software Problems
Comment:

I was given an HP Pavilion notebook. The model number is zv6130us. It has an Amd Athlon 64 3200 cpu, 1.2gig of pc2700 ram, 128mb ati video, 80gig hard drive. It had XP home on it to begin with. I installed Vista Home Premium on it to see how it handled it. All of the drivers installed okay until it came to the sound and pci modem drivers. The sound driver is a Conexant CX20468-31 AC97. Well, I 'googled' the drivers and have come up with nothing that will work. Then Microsoft comes along with the sound driver in an update. It failed to install on 3 separate occasions after restarts with the error message stating 'no media device found'. I emailed HP Support and they told me that they had no sound drivers for Vista for this machine. They suggested an HD version which I downloaded, but with no success installing.I tried some other drivers that were suggested from different sites with the same results. I had planned on upgrading the ram to 2gig and running Vista. It performs okay with Vista and I would like to keep it on there, but if I can't find any sound driver for it I will put XP back on it. Any suggestions are respected and appreciated.

Loretta



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Response Number 1
Name: bazzab
Date: January 22, 2009 at 13:23:55 Pacific
Reply:

You could try the suggestion made here...
http://social.technet.microsoft.com...
It uses the XP driver for this audio chip, but you have to install it yourself via Device Manager. It is for different model of HP computer but using the same sound device.

Computers... designed to entertain,help with work but most of all to frustrate you!


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Response Number 2
Name: Rocco
Date: January 22, 2009 at 17:09:17 Pacific
Reply:

Thanks for the reply. I tried what you suggested and I keep getting the message 'an error occurred while installing device driver so it could not install'. I used both drivers(original and your suggestion) with same results. I am still open for suggestions. Thanks.

Loretta


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Response Number 3
Name: Rocco
Date: January 22, 2009 at 18:05:12 Pacific
Reply:

I forgot to mention that at the bottom of the error message it states 'file specified not found'. I know that the driver is on the drive in the default installation location. Help.

Loretta


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