Solved sometimes when in internet explor the back button dont work

October 19, 2013 at 18:15:50
Specs: Windows Vista
when i right click over the back button it has infinite number of "". also getting blue screens and computer will shut down on its on when running virus scan.

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October 20, 2013 at 11:30:32
✔ Best Answer
Firstly get hold of CCleaner Slim, install it and run it:
This should clear your temporary files and it is worth running from time to time.

Secondly install and run MalwareBytes:
Let it fix all it finds.

Thirdly download the ADWCleaner file and Save it somewhere. Double click the saved file to run it. After running the Scan I have found it quite safe to let it run the Clean which remove all unwanted toolbars. There is an option to keep anything if you so wish but this is normally unnecessary.

Finally install SpywareBlaster:
If you keep this small program onboard it is a good preventative as long as you update it every two weeks. It does not use any resources.

All of the above are free and will not clash with your normal Antivirus program.

See how you get on and keep all logs in case further action is necessary.

Always pop back and let us know the outcome - thanks

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October 21, 2013 at 06:42:43
Run Junkware Removal Tool
Download Junkware Removal Tool to your desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

Copy and Paste the contents of the JRT.txt log & all the other logs from the previous suggestions please.

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