small blank pop up box when i log on to AOL

January 15, 2011 at 06:34:16
Specs: Windows Vista
No message only OK or X. Blocks my AOL contenet and hot links but not my mail. Called AOL
who had me uninstall McAffee and reinstall AOL 9.5. No change...Windows Vista, 2G of memory and no other issues. Ran spyware, cleaner etc. Can anyone help me with this? thanks

nick


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#1
February 23, 2011 at 14:35:24
I am having the same problem. nothing seems to fix it. If you get an answer, let me know. Victor408@aol.com

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#2
March 4, 2011 at 08:42:30
Same thing here but now the small box is there when I get into AOL and I have to click on it several times to even get to my mail..

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#3
March 13, 2011 at 22:19:45
hey guys. I am having that problem too. I talked to AOL 8 times last night. I got no results at all. I called today, talked to a guy who transfered me to support.com and had to pay $129.99 for them to do a diagnosic check on my computer. He gave me alternate ways to access my aol by installing 10.1 but the software is diffrent. I am still haveing the pop ups and it will come up if i use my buddy list too. if any of you find a solution pleas let me know. Kellyk1068@aol.com

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#4
March 31, 2011 at 07:16:22
WTH. Ditto... Why can't aol fix their problems? Did not have this with 9.5 and do not have problem on laptop using 9.5. Uninstalled and reinstall 9.6, problem still exist. The problem occurs the most when I log out of AOL.

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