rundll.exe error

Toshiba / Satellite pro l300
April 2, 2009 at 14:31:33
Specs: Win XP SP3, 2 ,8GHz / 2 gigs
I am trying to help someone who is buried in work. The previous user of this computer had administrator rights and somehow set up the computer to have Spanish titles for some ops and others open in English (like in Word.)

If we go into the Regional Settings and Languages as a "User", we get an error that asks if we want to go the the Internet to find a file to run the applet.(The Regions & etc.) Everything else seems to work, but I haven't had a chance to test much yet.

Because of the work load of this person, I have to run into their office and try something for 5 minutes and then I have to go. So I haven't been able to log on as an Admin to try and set things right.

I'm going in 2 hours early in the next few days, but was wondering if anyone else has seen this sort of thing and could maybe save me some time.

I hate to post with so few details, so I apologize.

But if you can tell me what I might be up against, I'd appreciate it.

Thanks.

For a list of all the ways technology has failed to improve the quality of life, please press three.

- Alice Kahn


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#1
April 2, 2009 at 20:19:21
I think you meant apps, not ops. Either way, if the previous owner renamed some of them in Spanish, how is changing the regional settings going to change them to English?

I just tested it. I renamed a game called Hearts to Corazones. That has nothing to do with regional settings. Just rename them again.


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#2
April 3, 2009 at 03:04:25
Yes apps, not ops.

But some of the tabs in some program which I didn't get the name of were in Spanish.

I think it maybe a virus.

I'm going to have get more info first.

Bu thanks for the reply.

Larry

For a list of all the ways technology has failed to improve the quality of life, please press three.

- Alice Kahn


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#3
April 3, 2009 at 06:00:26
It could have been a program written in Spanish. I never saw a virus do that but who knows?

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#4
April 3, 2009 at 13:29:21
Well, here's what happened.

There were virii but they were not the cause of the problem.

But they did keep me from opening some Control panel apps. So I got that cleaned up.

The program that was causing problems turned out to be Power Point.

The person who was fired apparently brought in a copy of Power Point in Spanish. So we deleted the Spanish version and put on the English version and all is well.

Thanks for all your help.

Larry

For a list of all the ways technology has failed to improve the quality of life, please press three.

- Alice Kahn


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