that solved my restore problem, thank you.
for some strange reason, every since i have installed vista, my system shuts down and restarts inself. example. when i read you above message, i went into services to check what you told me, as soon as i 'clicked' on services, it shut itself down.. when it rebooted, i was able to go into services and enable the shadow copy service. this happens quite often, that is why i turned off or set most of the services to 'not restart' when i encounter an error. now it only reboots occasionally, but never the same problem.
i am getting to like vista, that is why i am sticking with it.. i never had this problem with xp pro..
thanks for helping me with restore, i appreciate you and all the other people for the help you provide..