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Remote Assistance from XP to Vista
Name: BcpFizz Date: December 31, 2007 at 04:34:18 Pacific OS: XP Pro & Vistsa
Comment:
I am using Win XP Pro and want to support a friend's computer running Vista Home Home Premium. I have read that I won't be offer Remote Assistance from my XP machine to the Vista machine (see: http://www.windowsnetworking.com/ar...
So, I'd like to know whether there's an alternative to Remote Assistance that would work from XP to Vista. Thanks.
Name: mountain Date: December 31, 2007 at 05:41:09 Pacific
Reply:
you might try pc anywhere. but, since vista is written in a diff code language, pc anywhere may not work. i know i can't send a print job from a vista setup, thru a xp setup that has the printer connected to it. vista is highly secure and tough to network even.
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Response Number 2
Name: BurrWalnut Date: December 31, 2007 at 07:16:41 Pacific
Name: XpUser Date: December 31, 2007 at 07:51:20 Pacific
Reply:
Or LogMeIn - it works
https://secure.logmein.com/home.asp?lang=en
i_Xp/VistaUser
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Response Number 4
Name: Sabertooth Date: December 31, 2007 at 09:52:43 Pacific
Reply:
After trying virtually all the prominent remote assist tools out there -- including all the ones listed above, nothing is as intuitive & works as good as TeamViewer. Once you try it, I doubt you'll want to try anything else.
Name: KevinS. Date: December 31, 2007 at 10:26:10 Pacific
Reply:
Log Me In Free is what I use for my PC Repair Shop.
www.logmein.com
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Response Number 6
Name: BcpFizz Date: January 1, 2008 at 03:45:14 Pacific
Reply:
That's great, thanks very much everyone!
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Response Number 7
Name: BcpFizz Date: January 17, 2008 at 02:37:46 Pacific
Reply:
I thought I'd post a follow up message to say that I tried both Logmein and Teamviewer for remote support.
Logmein looks good if you want to support someone a lot and need to access their computer without them being at it. But you do need to install a program on their computer and create a user account etc for each computer you support.
But I found Teamviewer really good for supporting people on an occassional basis. Someone needing support just has to go to: http://www.teamviewer.com/download/... and run a small program (copy this program to the desktop for future sessions) then they tell me the ID and password and I can link up instantly. It's so easy and it's really good. I'm going to use it for all the friends I support from now on. Thanks Sabertooth!
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