Recover my whole system

October 5, 2013 at 18:24:31
Specs: windows dell desktop
a blue screen keeps popping up anscreen or main screen it will not allow me to get to my home page to log in or anything. i have no files on my computer at all.. it is a dell 2006 model, so im trying to make my computer like new.

message edited by milagrosbrown

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October 6, 2013 at 00:05:31
You can perform a factory recovery only if there is no fault with the hardware. If faulty hardware is causing the problem you will need to take it into a repair shop.

For factory recovery see this Dell page:

If you need more help please post exact model number, just saying it's a 2006 model is not enough information.

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