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Rapport service has stopped working?

October 17, 2010 at 09:26:33
Specs: Windows Vista

My laptop which has windows vista has the message above saying that a problem caused the program to stop working correctly. The time bar as if it is doing something then continuously spins and the computer does not respond to anything. I have turned it off and on again and it says windows did not shut down correctly and offers me three options to start the computer with, normal, safe or command prompt. whichever I choose, it does not work properly, freezing, etc. Can you please advise?

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#1
October 17, 2010 at 11:03:24

Try contacting Rapport (Trusteer) & ask their advice. IMHO it's a horrible piece of software that has the potential to really screw up a system, & it has done before now - often ends up that a reinstall of the system is the only option.

If you don't want to contact them then you can boot from any Vista disk and there's a repair option on the 'Install now' screen that will fix a large number of boot problems - there's also a Vista Rescue disk provided on various sites (do a Google for it) which will do the same thing.

"I've always been mad, I know I've been mad, like the most of us..."


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