Random BSOD and app crashes

January 18, 2011 at 17:41:27
Specs: Windows Vista, Athlon 64 X2 5000+
My dad is having a problem with his HP Pavilion a6330.sc pc where it has had two BSOD and different app crashes and i cannot figure out what is causing it.
Both of the blue screen crashes have happened while using the internet and no crashes have been experienced when playing games.
I installed a new Ati HD5670 graphic card a couple of weeks ago and the pc has been running fine up until now. I also made sure to uninstall the old Nvidia display drivers, before installing the new card and Ati drivers.
I have used WinDbg to view the crash dump file and i seems to be memory related by a driver incompatibility, but i am not sure as i am no tech expert.
I hope i can get some expert help here to figure out what is causing these crashes.

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#1
January 19, 2011 at 17:24:37
Could be a faulty ram module or possible virus. You can make a bootable cd of "memtest86" that test the ram modules. Download and run malwarebytes and see if you have any nasties.

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#2
January 20, 2011 at 15:23:20
You could also run the Driver Verifier Manager

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#3
January 20, 2011 at 15:25:29
That link I posted doesn't work anymore. Here's another one:
http://blogs.techrepublic.com.com/w...

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#4
January 20, 2011 at 18:04:42
Well there has been no new crashes for two days now since i made a system restore, to a point three days earlier, where vista installed a couple of windows updates. Let's hope it stays this way and that it is not a hardware fault.

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