Printer won't work

Hewlett-packard Deskjet 6540 inkjet prin...
August 14, 2009 at 03:30:43
Specs: Windows Vista
My printer isn't working. It happened soon after I installed Smartboard software. I uninstalled the software and it still doesnt work. What should I do? help!

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August 14, 2009 at 04:06:43
Assuming you have the printer drivers...or at least can get them from the manufacturers web siteā€¦
In Start (bottom left of your screen) type printer in the search box.
Click Printers when it come up in the list
In the box that comes up ignore Microsoft XPS Document Writer and click on your printer and press Delete on the keyboard.
Unplug (mains & USB) the printer and re-boot computer.
Reinstall the printer software and follow instructions. It will tell you to plug ithe printer in at some point. Re-Boot computer when finished.

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August 16, 2009 at 04:50:42
Thank you so much for your help! It was a matter of deleting Smartboard and its printer also.

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