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Solved PC won't boot-up; cant reset to factory sett.

June 26, 2011 at 13:37:19
Specs: Windows Vista Home Premium

www.howtogeek.com/forum/topic/computer-fails-to-boot-and-im-unable-to-delete-partition-d?replies=12#post-224262

*please visit that link for detailed info on my computer's problem*

Update: today, I took the cover off of my PC and blew all the dust out of the fans, and now my PC doesn't restart on it's own anymore! However, it still fails to boot up... When I press the power button, nothing happens (the power button light comes on, and I can hear all of the fans running, but the monitor doesn't even respond).

My goal is to be able to boot up my PC so that I can reset my computer to factory settings (hoping that it will quarantine all the viruses, and delete the extra partition)

if yall can help me do that, I would greatly appreciate it!!!!


THANKS!!!!!!


See More: PC wont boot-up; cant reset to factory sett.

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#1
June 27, 2011 at 02:27:00
✔ Best Answer

Try resetting BIOS to default using the CMOS battery on the motherboard.

-Unplug the power cable from the power supply cord
-Hold the power button for 2-3 seconds to discharge it fully
-Remove the CMOS battery
-Wait for ~1 minute
-Insert the battery (watch the battery polarity)
-Plug in the power cable
-Turn on the system

Assuming that some BIOS setting prevented you from boot up, the PC should start up normally.

Good luck :)

Google is your friend

www.google.com

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Keyboard not present,press F1 to continue...


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#2
June 27, 2011 at 05:31:41

Thank you so much for you speedy response! I shall try that when I get a chance!

I have 3 questions though.:
Do you recommend that I replace the battery?

What do you mean when you say "Watch the battery polarity)

"Keyboard not present,press F1 to continue..." -- What does that mean?


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#3
June 27, 2011 at 05:36:22

1. I wouldn`t say that the battery needs to be replaced.

2. Just don`t insert the battery upside down.

3. It`s just my signature. Has nothing to do with your issue :)

Google is your friend

www.google.com

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Related Solutions

#4
June 27, 2011 at 09:06:35

Okay, so I did as you advised me to do, and still the same problem. However, I forgot to mention one thing: prior to a few days ago, I haven't used the computer in about 1 whole year because this problem frustrated me so much. Now, I did turn it on a few time to charge my cell phone, but I'd say that it's only been powered on for no more than 24 hrs in the whole year frame. Having said that, do you think that the battery could have expired in that time frame? If so, I can purchase a new battery(:

Thank you for you help! I greatly appreciate it(:


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#5
June 27, 2011 at 09:09:57

If the computer hasn`t been powered on for a whole year, the battery can be of course your problem. It might not fix the problem, but anyway it`s worth a try... :)

Google is your friend

www.google.com

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#6
June 27, 2011 at 09:22:26

Okay, well, I might not be able to go out and get the battery until later, but until then, do you have any other advise?

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#7
June 27, 2011 at 09:36:05

Don't play with the battery. It should start with a bad one. They last for like 3 to 5 years.
Most newer systems re-set bios with a jumper that you have to move back and forth with power off. Since your system is so new it would be a jumper.

Back to the issue. You need to diag the hardware. I'd start with power supply.
Does it's fan start up and stay running?

Also what other indications do you see? Does keyboard light up at all, any front panel lights? Does monitor show anything? Can you see any other fans inside if the box is open?

Don't blow dust out unless you are very careful and do it outside with at least safety glasses on. You might have blown a jumper or other part off.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#8
June 27, 2011 at 10:04:01

Well, It's too late for blowing out the dust and removing the battery. "/

when I 1st start up the PC all the lights on the keyboard light up then go off, but after that initial flash, when I press a button like Caps Lock, the light doesnt come on. I thought there was something wrong with my keyboard, so I switched it out with another keyboard, however, the same issue remains. So I guess its not a keyboard problem.

The only light that lights up on the PC is the power button...that's all...

the monitor is completely unresponsive -- when I press the power button, nothing happens AT ALL ...


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#9
June 27, 2011 at 10:09:44

And, all the fans seem to be spinning ...

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#10
June 27, 2011 at 10:16:40

Where is the jumper switch.

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#11
June 27, 2011 at 12:05:37

You can try removing all RAM sticks and see if the computer beeps when you start it as well...

jefro: I was actually quite sure that the battery is not the problem, but the OP saying that he hasn`t used the PC for a long time somewhat blurred my reasoning. It`s my fault, of course.

Google is your friend

www.google.com

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#12
June 27, 2011 at 13:16:18

Thanks probfixer.

Removing the ram may cause a beep if it is connected to a computer speaker. (not an outside but an internal speaker) Some call it beep codes. But if the speaker isn't installed or not connected it will not report.

Fans run is sort of a good sign. The keyboard cap lock may not work but I'd try number lock also just to see.


I'd start all over. It may help to try to press in all the cards and memory (with the ac plug out)
Be sure you remove ac plug and then press power button a few times then reseat everything you can see. Then power back up and try to access bios. Even if you can't see anything on screen try the key that should open bios.

Anything happen?

Most systems tend to be set to boot to a cd. Might put in a bootable cd or dvd to see if it will boot to a live cd. Almost any windows cd or dvd should be a good test to see.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#13
June 27, 2011 at 13:42:08

@probfixer: how do I remove the RAM sticks??? Firstly, I have no idea how they look like ...if you could send me a link to a video on YouTube , that would be awesome ....

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#14
June 27, 2011 at 13:46:18

@jefro:

how do these cards look like?? Can you please provide a link to a pic of a card please?


Thank you guys so much for your help!


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#15
June 27, 2011 at 13:48:37

http://www.youtube.com/watch?v=3B9f...

2:50 to 3:05. 1:00 to 2:50 for inserting the memory again.

Just a quick question before you begin; did the computer normally beep once at startup?

After you try out my suggestion, please post back and then do what jefro says in response #12.

Google is your friend

www.google.com

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Keyboard not present,press F1 to continue...


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#16
June 27, 2011 at 15:45:43

Try probfixer for the ram.

Most computers have some extra connectors in a row. They are there to put in some bigger cards than the memory is. The memory is about 1 inch by 5 inches (wild guess).
The big cards are about 4 inches by 6 inches about ish sort of. They may be a video card or network card or almost any number of cards. That is what I would like you to check or re-seat.

I know this is all complicated and me posting on top of someone doesn't help. Hang in there.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#17
June 27, 2011 at 16:26:56

@probfixer:

umm, no, it did not beep. however, i do not have my speakers plugged in. i only have what's completely necessary to operate my computer ...


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#18
June 27, 2011 at 16:33:44

@jefro: i never really understand how to mover jumper back and forth ...

can you please provide a link of a pic of a jumper


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#19
June 27, 2011 at 16:40:49

@jefro:

here is a link that informs you how to move jumper. can you tell me which one I should go to , to move the jumper?
http://support.gateway.com/s/CASES/...


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#20
June 27, 2011 at 17:09:52

I wouldn't play with that jumper. I don't even see that an a faq option.

We need to get some symptoms then look for clues to as to cause of symptoms.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#21
June 27, 2011 at 17:17:36

Update: i did remove and re-insert the sticks, and now when I cut the PC on, the keyboard responds when I press buttons like Caps Lock and Num Lock (the lights come on, and this never happened before) ... Now idk if this happened because the battery or because I removed and re-installed the sticks ....

Still, the computer isn't coming on ......


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#22
June 27, 2011 at 17:38:07

Update 2: MY COMPUTER BOOTS UP NOW!!!!

My next goals:
I have an extra, unwanted partition on my PC, and I am able to delele it. Some people have said that the reason why I am unable to delete it is because it is necessary for boot-up, and that my computer won't allow me to delete it.

SO, my question is how do I reset my computer to factory conditions if that isnt even an option when I put the OS disk in?? I have set my computer to factory setting about 3 times before, and this is the first time that it wasnt an option on the OS disk menu.


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#23
June 27, 2011 at 19:22:14

Now we are getting somewhere.

How about we start a new post on these questions and just end this here?

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#24
June 27, 2011 at 19:40:53

Okay! Sounds good! (:

I'm about to start one now ...

Thanks!


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