PC Will not shut down AND THEN restart

August 19, 2011 at 07:35:11
Specs: Windows Vista Home Premium , AMD Phenom X4 9650, 2.3 Ghz, , 8 Gig DDR2 6400? (800)
PC will not shut down AND smoothly restart for Updates (Windows or Norton AV).
I see "Windows is preparing updates" "Do not shut down your PC" but Windows just shuts down. The PC must be manually restarted AND the updates are NOT installed. Vista DOES restart with the Desktop button. But not with the Windows Update icon or the Norton Anti-Virus icon.

This is a VERY RECENT problem. Since a few days ago. Since the most recent Windows Update Failed after several attempts.

Windows "Restore Points" also do not work. I can only choose the MOST RECENT restore points. But it's a moot point. The restore point does not work anyway. This is an OLD problem.
I just gave up. I have good and recent Back Ups on external drives. (Don't want to go there.)

Internet Connection is 30 Mb, Primary Local Vendor.

HP Pavillion, Vista Home Premium, AMD Phenom X4 9650, 8 Gig Ram, 640 Gig WD Hard Drive
(1/3 capacity) Note: This is a US Computer operating in Japan. The Corsair (550 W) Power Supply automatically adjusts for this electrical current. Japan Current is 100V 50Hz. (Or 60Hz depending on E or W location)

See More: PC Will not shut down AND THEN restart

Report •

August 19, 2011 at 08:50:42
Additional Information for above question: The Failed Windows Updates were:
Security Network, Framework 4, for Microsoft Windows . . . Vista . . . for x64 Systems. There are 3 updates 3.6 Mb, 27.7 Mb, and 37.7 Mb. Published 8/9/2011. The internet connection has worked well for updates in the recent past. (But perhaps it cannot handle 65+ Mb.)

Report •
Related Solutions

Ask Question