PC rebooting on startup

Nec
July 7, 2008 at 04:29:50
Specs: vista, core 2 dueo 1.8ghz/ 1gb d

yes its the common reboot cycle during windows startup. Most i can fix by boot into safe mode, disable 1 by 1 startup process until it boots up proper.
But with this one safe mode won't boot either.

From what i have found, 'Last known good configuration (advanced)' only works.
Lso found out customer bought a rogue AV caled SpywareStop which infected the PC, and she cleaned it with SuperAntiSpyware. Since then has this reboot problem.

Seems to me every time i touch registry it gets in this reboot cycle.


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#1
July 7, 2008 at 06:34:43

Go to system properties, startup and recovery and uncheck automatic restart.

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#2
July 7, 2008 at 16:44:50

its already turned off.

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#3
July 7, 2008 at 16:48:34

In that case, there is still some type of infection in the machine. Disable all in the startup (msconfig) as a first step.

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Related Solutions

#4
July 9, 2008 at 16:31:06

It also seems possible that through cleaning, one of the registry hives may have become corrupted. May be able to pull back to a restore point and proceed from there.

Silence is golden but duct tape is silver


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#5
July 9, 2008 at 18:08:50

system restore files seem to be wiped, spyware or virus did this i think. Anyways I've backed up files and done full system recovery.

All working good now.


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