one website won't load

HP pavilion
November 9, 2008 at 13:43:57
Specs: vista, 6 gig

Ok I tried this on the xp forum for the laptop let try it here for the desk top. I have one web site I can't load in IE, Firefox3, or Google Chrome. Fire fox gives me a Connection to server was reset while page was loading. I know the website is good because I can pull it up on my playstation portable and my neighbor can get it at his house. My neighbor and I are both running Charter cable internet. I have tried all the internet and virus software options and my host files look good. I have ran disk clean and deleted internet history. I have talked to HP and Charter and neither one has been able to help me. I think its something in the computer that my laptop has in common because neither will load the web page. the web page is

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November 9, 2008 at 14:08:30

What's the URL?

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November 9, 2008 at 14:55:22

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November 9, 2008 at 15:47:47

That thing loaded really fast here.

Look at the event viewer for any errors.

Connect the PC directly to the modem instead of the router.

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Related Solutions

November 9, 2008 at 16:07:28

You mean the event viewer for my router? My desk top is and still doesn't work.

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November 9, 2008 at 16:26:11

To access the event viewer. Start, run, eventvwr.msc press enter. There are 3 logs.

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November 9, 2008 at 16:31:18

Ok disabled everything security wise and now I get a server at is taking too long. time out fault, hhmmmm progress I think?

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November 9, 2008 at 16:33:59

ok got event viewer up what am I looking for?

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November 9, 2008 at 17:10:22

Look for any red errors that might explain why the browsers won't load that page.

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November 9, 2008 at 19:10:01

I don't see anything that would have caused this. I cleared the log and tried to load the website again and nothing came up on the log.

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November 9, 2008 at 19:26:06

Can you test your laptop at your neighbor's house? That will tell us a lot.

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November 9, 2008 at 19:32:08

I probably can tomorrow. Like I side my playstation portable loads it right up using my wireless router here.

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November 9, 2008 at 19:47:15

Ok now that I'm getting a time out error I know there is a spot to adjust how much time you give a website to load but I can't remember where its at. I know I looked at it early today. Can anyone tell me where it is?

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November 9, 2008 at 21:05:50

Hello yzfr103

You seem to have done everything except flush dns , a corrupt dns cache could do this

To flush DNS
go to start orb

in the search box type cmd
in the result panel right click cmd.exe
select run as administrator
type ipconfig /flushdns

when it's finished type exit

Also see if there is a rest on the modem\router , a tiny hole , you gently press a ballpoint pen tip to reset .

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November 9, 2008 at 22:08:47

How would I do that on XP. I have tried powering the router down to reset it and that didn't work. When I try the dns flush on my laptop it ask me what to use to open cmd.exe, what program should I use?

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November 9, 2008 at 22:17:56

Ok figured it out and still can't load web site!! I will check the router and see if it has a reset pin on it.

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November 9, 2008 at 22:26:04

Ok reset the router too and still no luck. If my antivirus software is on I get the connection to server was reset while page was loading. If antivirus is off I get the timeout error.

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November 10, 2008 at 05:46:21

Take the laptop to your friend's house first.

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November 10, 2008 at 06:25:17

What AV are you using ? Perhaps a change would solve your problem .
Many PCs come with Norton or Mcafee pre-installed and many people don't know that programs & features or install\uninstall will not completely remove either , the proper uninstaller must be used ,

If you think well It's too late now , there are way to rid your self of the "left overs "
but the best way I have found is to reinstall and the uninstall with the correct uninstaller .
Another way is to try "runscanner" to find anything that relates to your old package and tick & fix .

So what i am saying is if you can connect with out you current AV package , change it .

I have no problems with AVG 8 free and vista's fire wall + router ,

A laptop used in public places may need a third party firewall .

No 404s this time !

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November 10, 2008 at 09:31:10

I am running kaspersky's AV as far as I know its a pretty good system. Has any one had any trouble with it before? I will try my neighbors house then let you know.

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November 10, 2008 at 10:20:50

Ok removed AV software and I get a timeout error like when I disable it.

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November 11, 2008 at 00:53:48

Ok bad news neighbors not gonna be home all week so that shoots that plan down for a week!

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November 11, 2008 at 05:32:04

Talk about bad luck....

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November 12, 2008 at 00:29:40

I happen to see him today before he left. I gave him my laptop so I should know something in the next day or so.

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November 12, 2008 at 04:54:47

It seem to me that the forum has blocked your ip address # for some reason as I can get straight into it .Perhaps they have done this by mistake , it can happen , for example this forum could block anybody for abusive language , spam , cracks that sort of thing , So ask the forum in writing ( snail mail ) If and why you have been blocked .

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November 13, 2008 at 00:45:02

I thought about that. I haven't been on the forum in about 3 years (I never got in trouble while I was on) and when I got my new service at home and new computer I tried to sign back up. I had to go to my mother in laws house and sign up due to my old screen name being expired and wrote them a e-mail asking them why I couldn't log on at home and they never answered me. Any way other than snail mail to find out if my ip address is blocked?

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November 13, 2008 at 01:00:18

Ok did some more digging and the r1-forum is hosted by and it seems that I can't load any of the pages they host like,, and to name a few. I sent them a message asking them to look into it and see whats up. I will let you guys know what turns up. Oh and I haven't heard from the neighbor yet to see if he could get my laptop to log on at his house.

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November 14, 2008 at 18:33:04

Ok neighbor took the laptop and connected it to his wireless network and without changing anything it loaded the website fine.

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November 14, 2008 at 18:43:54

Is there a separate modem or is it all in one? If it's separate, connect the PC directly to the modem.

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November 14, 2008 at 19:05:37

It's just ,y cable modem. my desk top is connected to that with a ether net cable and my laptop is connected wireless.

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November 14, 2008 at 19:38:48

^^^ Does that site load?

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November 14, 2008 at 19:50:41

No it gave me the same error. What website was that?

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November 14, 2008 at 19:52:36

BTW is saying that it's my IPS and I contacted Charter again and they promise me they don't block any websites from their service.

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November 15, 2008 at 05:24:05

That website was the same one, just in IP form. I don't think it's Charter because your neighbor gets it. I think there is something wrong with your modem/router.

Would your neighbor bring his modem/router to your house?

Try one more thing. Shut all PCs and devices except the laptop. Then try the site.

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November 15, 2008 at 09:05:31

If you are using your neighbour's modem\router then you are using his ip address # , It still seems to me that the site is blocking you .

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November 15, 2008 at 09:52:13

I talked with verticalscope and they say they are not blocking my ip address. I'll try turning everything off but the laptop and see what happens.

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November 15, 2008 at 10:17:06

hmmm that didn't work either. I will see if the neighbor will let me use his router and let you know.

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November 17, 2008 at 03:21:49

Have you given any thought to getting a Harley.....:-)

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November 17, 2008 at 07:27:49

Lol yeah I looked at a 1200 sportster a guy at work had. When I get the ok from the wife to own two bikes a harley will most likely be sitting in the garage next to the yamaha.

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