Hi! When i started up and wanted to use the CD drive would not work so went to Computer from Start and the only icon was the the C: drive (harddrive) Then I Alt. Clicked on harddrive drive to properties and got this info.in General: Windows cannot start this hardware device because its configuration information (in registry) is incomplete or damaged )Code 10) Click 'Check for solution'tosend data about this device to Microsoft and to see if there is a solution available

Sorry that was Code 19

Link: http://www.windowvistarepair.com/Vi... Be careful in the registry though... might pay to back it up just in case

Hi! I followed all the instructions below and was NOT SURE to DELETE or UNINSTALL SO I DELETED on right click on the CD or DVD drive that HAD a yellow exclamation mark! It went up and down but did not disappear. Followed the rest below but when I rebooted there was no CD or DVD Icon. Then I went back to check Device Manager on the right to the CD/DVD drive but there was no YELLOW exclamation mark this time. Then went back to regedit and the 2 files I deleted were not there. WHAT I FOLLOWED! Right click on “Computer”. Select Manage and then on the right side select device manager. On the left if you see a yellow exclamation mark next to your drive and were getting any of the above error codes then we have a simple fix. Now browse: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control \Class\{4D36E965-E325-11CE-BFC1-08002BE10318} Now that you are at the {4D36E965-E325-11CE-BFC1-08002BE10318} Folder on the right side you will see several entries. right Click and delete the Upperfilters and Lowerfilters. These will be remade once you reboot. Reboot... give it another 20-30 seconds to install the new device.