My website video plays on pc but not on mac.

October 31, 2011 at 13:14:59
Specs: Windows Vista

I have a website that was created on my pc. It has videos that work on a pc but when someone tried them on their mac they would not play. An error message shows. My website techs said the people with macs must download something that allows them to play but that is ridiculous as I have no control over who comes and goes on my website.

QUESTION: Can I do something to make my videos compatible?


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#1
November 1, 2011 at 12:12:56
Depends what video file type they are, obviously. Nobody here can help you until they know that.

My website techs said the people with macs must download something that allows them to play but that is ridiculous as I have no control over who comes and goes on my website

Have you never visited a website where a message says "You need to install xxxx to watch the video"? Well that's what you need to do -- put a message on your website that shows only when the plugin is missing.


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#2
November 1, 2011 at 12:28:33
Ok, thanks.pp22
I'll put that notice on my website for MAC users.

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