My clock keeps changing

HP a6500f
August 9, 2008 at 08:28:36
Specs: vista home premium, 4 gig

New computer set up about 3 weeks, came with service pack 1. Every Saturday morning my clock keeps changing. It's 11:30 am and my clock went back to 8:26 am, should I un-check the daylight savings? I am in NY and checked and the time zone is right. Mary

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August 9, 2008 at 09:01:10

On most computers, the CMOS battery is usually to blame for time synchronization issues. If the machine is one you put together from scratch, you might want to check on that.

However, if the battery is okay & the "Clear CMOS" jumper block on your system's motherboard has not been inadvertently left in the *Clear position, the system clock should stay accurate. I would also suggest, if you do not have the applicable update - links below, you might want to install it. And be sure under your Time Zone Settings ... you are on the correct zone & also that the *Automatically adjust for DST* box is checked & do a quick synchronize via while you are at it.

Good luck!

Almost forgot the links...

Jabbering Idiots: Everywhere You Look!

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August 9, 2008 at 09:13:46

The computer was bought at best buy so was not built by me. Will check your links and syncronize and if that does't work then will call best buy or HP and see what they want me to do so they can fix it since it's brand new. I have vista 64-bit so will use the second link. I checked my update history and don't see that one and I have done them as I have been getting notified so I bet that's it. Mary!

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August 9, 2008 at 09:31:15

Ok, I used the second link for 64 bit and followed all the instructions and did the active X control and downloaded and when I attempted to install it says the update does not apply to my computer. Clock is set to pacific time U.S and Canada and DST is checked. Will try the goverment site next and see if that does anything. Mary

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August 9, 2008 at 15:24:19

In that case, you already have the update.

But I agree that there shouldn't be any reason for you to crack open a brand new machine. If this issue goes beyond what a minor setting can resolve ... take it back to Worst Buy for a replacement or refund :-(

Jabbering Idiots: Everywhere You Look!

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August 9, 2008 at 19:36:20

Thanks. I thought if it was something minor I could take care of it myself so will call and see what they want me to do. It seems this is the 3rd time so I think it happened once a week and it reverted 2hrs. back each time which seems strange. Mary

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August 9, 2008 at 20:08:38

Why did you wait for three weeks? You should have bought it back to BestBuy (WorstBuy) for full refund or exchange of the same unit within the first 14 days. After the first 14 days, oh well ...


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August 9, 2008 at 20:24:33

I did't realzie what was going on right away and this morning when I booted up noticed it had changed as it was fine last night and then thought back and realized what was going on. I think the first time I thought I must have done something but now I see it's not me. I figure I get 1yr. from HP anyway so if need be I can complain to them about it. Will call on Monday to see what they say. Mary

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August 23, 2008 at 04:35:00

Thought I would post an update. This was only happening when I booted up on Saturday mornings. Clock would be fine one minute then go back two hours the next. I would change it and it would be fine for a week until Saturday morning.

Really dug on google and found someone else with the problem and suggestion was to go into internet time and un-tick synchronzie with an internet server or try a different one. I chose to un-tick it and so far when I booted up today problem seems solved so if it stays until the end of the day that did it I hope. Mary

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