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Mouse not working

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Name: danty
Date: February 27, 2009 at 11:20:47 Pacific
OS: Windows vista
Subcategory: General
Comment:

I have a HP pavilion slimeline with Vista. It's not quite a year old and the other day the mouse just quite working with the computer. So I purchased a cordless mouse and keyboard, it worked for a couple days then the mouse again will not work. The batteries are new and the usb must be working b/c the keyboard is still operable. I did a system restore and the mouse is still not working. What is going on???



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Response Number 1
Name: LL
Date: February 28, 2009 at 20:10:02 Pacific
Reply:

Try Safe Mode. If you can use the mouse, enter the Device Manager - click View - Show hidden devices - remove all mouse entries - reboot in normal mode. The correct uncorrupted drivers should reinstall.

sLLs


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