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Mouse not working
Name: ellennm Date: August 18, 2008 at 17:36:39 Pacific OS: Vista CPU/Ram: Intel core 2 duo Product: Dell Studio 1535
Comment:
I just got a laptop. I connected an old mouse to it and it was working fine, without downloading anything from the original cd. then i was having a problem with an error message and had to do a system restore and revert to the previous good configuration. Now the mouse won't work and the computer prompts me to look for the driver and insert the original cd. I tried downloading the driver for this particular mouse "Microsoft Optical Mouse by Starck" but it still doesn't seem to work. Any suggestions?
Name: ellennm Date: August 18, 2008 at 20:07:57 Pacific
Reply:
Actually now that you mention it, yes. I just tried to plug in my ipod but the same message popped up and it didn't show up in itunes. i guess it's something to do with all the usb's? How do i fix that?
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Response Number 5
Name: Sabertooth Date: August 19, 2008 at 10:43:25 Pacific
Reply:
If you are unable to use any USB device & those ports are enabled in the BIOS ... you might want to verify this is an OS issue.
How about creating a new user ID & after logging in under the new user ID, check your ports by plugging in a couple of devices to see if the devices are detected.
Name: Badmanrc Date: August 21, 2008 at 11:13:58 Pacific
Reply:
I would just go ahead and do a repair install of your operating system. Sounds like there are some courrupt OS files. I actually had this exact same problem with a computer yesterday and did a repair install and it fixed the problem.
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Response Number 7
Name: ellennm Date: August 21, 2008 at 13:56:50 Pacific
Reply:
thanks for the suggestions. i ended up reverting to factory settings and everything works now. i guess i had downloaded something that was incompatible with vista. thanks
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