macromedia flash player 7.0 r14 has stopped

April 21, 2011 at 06:12:08
Specs: Windows Vista

macromedia flash player 7.0 r14 has stopped working, everytime I turn on my computer, I keep getting the same message.

See More: macromedia flash player 7.0 r14 has stopped

Report •


#1
April 21, 2011 at 07:33:08

Adobe & Macromedia are one and the same thing. Check your player version here:
http://www.adobe.com/software/flash...

Download the latest via their Support Center (on right). You will need to do this "from all browsers you are using" - there are different versions for Firefox etc.

Please come back and let us know the outcome.


Report •

#2
April 21, 2011 at 07:41:02

Thanks for the reply, but I already have the latest version. Everytime I switch my PC on it keeps having the same pop-up message "macromedia flash player 7.0 r14 has stopped working". Is there any way I could get rid of the old version?

Report •

#3
April 21, 2011 at 07:46:59

See this:
http://kb2.adobe.com/cps/116/4da116...

Scroll down to "Flash Player 9.0.16.0 and earlier".
This gives the location of the uninstaller (UninstFl.exe) on your computer.


Report •

Related Solutions

#4
April 21, 2011 at 07:59:59

Paddywak, Go to the link below and download the "Adobe Flash Player uninstaller: uninstall_flash_player.exe (229 KB)." Follow the instructions on the page and after it's uninstalled restart your computer.

http://kb2.adobe.com/cps/141/tn_141...

Then download the latest version of the FlashPlayer at the link below.

http://get.adobe.com/flashplayer/

Tufenuf


Report •

#5
April 21, 2011 at 08:25:09

The problem still persists, I restarted my computer and the message from windows comes up again posting "macromedia flash player 7.0 r14 has stopped working". It has been happening now for a few months.

Report •

#6
April 21, 2011 at 08:48:51

Re my #3.

Did you find the file UninstFl.exe in:
C:\Windows\system32\Macromed\Flash directory? If so double click it. Were there any files there at all? You might have to temporarily unhide all files from Folder Options.

Note that the first link in #4 is for uninstalling much later versions than 7.0 r14.
For yours #3 seems to be the correct way forward.

Otherwise it could be that files have gone missing but left registry entries behind. Type msconfig in the Run box and see if there is any mention of it in startup. If so you could untick it to "hide the symptom".

I don't normally advocate registry cleaners but in this instance it might be an idea to download CCleaner, run the registry scan and tell it to remove "only" any entries that are relevant to your issue.

Please come back and let us know the outcome.


Report •

#7
April 21, 2011 at 10:14:25

Thanks for the advice, but that same damn message keeps apearing, perhaps I will take my pc to a hardware store since it is also suffering from external problems aswell. Thanks again.

Paddywak


Report •

#8
April 21, 2011 at 10:48:02

Nothing in msconfig then? I would say it is almost certainly coming from the registry and I think that following my #6 fully would fix the flash issue, in particular the registry cleaner part of CCleaner. Shops often reload Windows to fix all problems so make sure you backup your important stuff first. Good luck.

Please come back and let us know the outcome.


Report •

#9
April 22, 2011 at 09:23:20

So I will just back up my stuff and format windows, problem solved...

Report •

#10
April 22, 2011 at 09:33:01

Well, that's sure one way forward (called the sledge hammer approach LOL) if you've definitely tried all the suggestions.

Don't forget you might need drivers so it could be worth downloading them onto a flash drive first.

Please come back and let us know the outcome.


Report •


Ask Question