I backup my laptop 2 time, and the second time => fail. And now I cannot delete backup folder in drive D: (HP+Recover) , i cammot see backup folder although when I scan my computer by symatecI see path D:\HeoXinh_PC\backup set.... I want delete backup folder. Plz help me????

Hello, here is how to delete the back up folder: - Click on Computer - Open on the D: drive - Click organize - Click layout - verify there is a check beside menu bar - On the bar above organize click tools - Click folder options - in folder options click on the view tab - in the list put a dot beside "show hidden files and folders" - uncheck "hide protected files" - Hit ok - You should see a folder in the D: drive with the same name as the pc Whatever that name is do NOT delete it, but get rid of everything else. Reboot and smile Microsoft, where quality is job 1.1. ~Author Unknown

Thank you so much,

I see this folder backup. but i cannot access. Access is denied. And now how can i delete folder backup. Low Disk Space continutes

- Right click the file or folder and then click Properties. - Click on the Security tab. - Under Group or user names, click your name to see the permissions Microsoft, where quality is job 1.1. ~Author Unknown

Thank yellowbelt so much. I did. You 're pro hihi :))

You are welcome, glad I could help. Microsoft, where quality is job 1.1. ~Author Unknown