locked out of laptop HP compaq Vista

January 5, 2014 at 11:18:24
Specs: Vista
Internet was down for 4 days. Was repaired today, but now is locked out of laptop. Won't accept password.

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January 5, 2014 at 13:14:20
This is one where this simple unsticking routine "might" work:

Turn off laptop and disconnect from domestic power then remove main battery.
Hold power off/on button in for about 20 seconds. Put it back together - maybe you will be lucky.

Always pop back and let us know the outcome - thanks

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January 6, 2014 at 08:01:10
Which password will not be accepted?
Windows Vista password?

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