How are you turning your numeric keypad? On a laptop the numeric keypad is integrated with the keyboard. In order to turn it on/off you usually have to use the Fn key and one of the function keys. On my laptop it is Fn and F11. You will see the light for the numeric keypad turn on. You turn it off in the same fashion. The procedure varies for every model of laptop so read the manual for the proper procedure for your model.
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