Keyboard disabled

July 31, 2009 at 11:44:34
Specs: Windows Vista

My friend's keyboard is apparently disabled when he logs in under his own user name. There is no response to any keystroke. There is a split-second window where we can hit C-A-D or the Windows key if we're quick enough right when the desktop appears but the keyboard is non-responsive from that point on.
If he logs in as Administrator, Guest or as a new user we created while troubleshooting, the keyboard is fully functional. The on-screen keyboard works for all user accounts - even his.
It seems that some setting has gone amiss specifically for his user account that System Restore can't correct and device manager doesn't make available. Thanks in advance for any ideas you may have.

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#1
August 1, 2009 at 10:59:12

You friend should log in as an administrator, then delete his user account. If that doesn't work I would recommend considering a backup/fresh install if this problem is truly an issue.

Jarvis-Technician
TekTime
www.time4tech.com


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#2
August 1, 2009 at 14:37:01

Thanks for the quick reply. We considered that. We created the "new user" with the plan that we might migrate his data and continue on. The big obstacle is that he is blind and uses a screen reader that takes a long time to customize to his preferences - really seems to outnumber all the personalization settings that you see in Vista. It takes forever. He'd have to do it all over as a new user. It's a last resort. We're hoping for a solution like: "run regedit, edit current user\...keyboard\, change 0 to 1." Thanks for the try.

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