Recently, I have been hammered with various issues. I would assume that I had a virus, other than the fact that I have scanned my computer twice with Norton and have found nothing. I have also scanned with Spybot, but this hasn't helped either. Here are the seemingly unrelated issues that all happened the same day: Internet Explorer is no longer able to load many web pages (i.e. it times out after a couple minutes trying to load yahoo, google, myspace, weather, amazon, and many others, but does load msn, live, cnet, and most other smaller websites. It also loads some like imdb.com and, although it loads the page, you can watch the status bar and it will never stop loading things including a lot from ads.clicksor.com.) When I reboot the PC, I get several errors including: -Error loading various dll files... one of which was qoMfCUME.dll, which I have never heard of. -Trying to reinstall Microsoft Streets and trips (it's been installed, working and unused for weeks now.) -Windows Automatic Updates has stopped working. I have also has random ad pages just pop up without warning or provocation. What I have done/discovered: I installed Firefox and have the exact same problems with it as I did with IE. I can, however, browse and access any site w/o issue through the browser built into Microsoft Money Plus, (unless it opens a page in a new window - which then uses IE.) I have tried System Restore. This was unable to restore "due to an unspecified error." (BTW, S.R. has only ever worked for me once in the past 5 years with XP or Vista. No idea why that is.) Norton recently detected security risk Trojan.Vundo, but removing this did not help. Does anyone recognize this behavior? Any help or suggestions would me most welcome before I have to format and reinstall. Sorry for the length of this cry for help! cheers, Nathan

qoMfCUME.dll does not belong there. Your system is infected for sure. Anti Virus programs just can't keep up these days. If you don't know how to find the infection, run Hijack This and post the log.

Here is my HJT log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:02:40 AM, on 6/4/2008 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16643) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.exe C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\Common Files\logishrd\LComMgr\Communications_Helper.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Windows\System32\CTHELPER.exe C:\Program Files\Common Files\Cloanto\Software Manager\softmngr.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Windows\ehome\ehmsas.exe C:\Windows\system32\taskeng.exe C:\Windows\System32\mobsync.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Windows\system32\NOTEPAD.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\msconfig.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Windows\system32\SearchFilterHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: (no name) - {166BCB27-FCFD-4588-9BDB-44FC6A02EF35} - C:\Windows\system32\qoMfCUME.dll (file missing) O2 - BHO: {7c1fef1b-5e68-f8d8-d224-e800a8fffd61} - {16dfff8a-008e-422d-8d8f-86e5b1fef1c7} - C:\Windows\system32\oriydwyf.dll O2 - BHO: (no name) - {27D7DACF-2206-4C6B-BE52-8829AF3A776D} - (no file) O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.914.9778\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\2007\ENCWCBAR.DLL O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll O3 - Toolbar: Spb Wallet - {2913D3DD-9363-4C21-B205-C19A584A0674} - C:\Program Files\Spb Wallet\SpbWalletToolbar.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.exe O4 - HKLM\..\Run: [CTHelper] CTHELPER.exe O4 - HKLM\..\Run: [CloantoSoftwareManager] "C:\Program Files\Common Files\Cloanto\Software Manager\softmngr.exe" /s O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [MSServer] rundll32.exe C:\Windows\system32\qoMfCUME.dll,#1 O4 - HKLM\..\Run: [BM073f7168] Rundll32.exe "C:\Windows\system32\pplajhrw.dll",s O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe AcPro7_0_0 O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [L07AXLRD_403890] "C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.exe" -m O4 - HKCU\..\Run: [L07AXLRD_23691875] "C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.exe" -m O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [E06AXLRD_1434171] "C:\Program Files\Microsoft Encarta\Encarta Premium DVD 2006\EDICT.exe" -m O4 - HKCU\..\Run: [MoneyBackgoundBanking] "C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe" O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user') O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Nathan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Media\IMVU\Run IMVU.lnk (file missing) O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O13 - Gopher Prefix: O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - C:\PROGRA~1\Stardock\OBJECT~1\DESKSC~1\deskscapes.dll O22 - SharedTaskScheduler: StardockDreamController - {EC654325-1273-C2A9-2B7C-45D29BCE68FF} - C:\PROGRA~1\Stardock\OBJECT~1\DESKSC~1\DreamControl.dll O22 - SharedTaskScheduler: Stardock Vista ControlPanel Extension - {EC654325-1273-C2A9-2B7C-45D29BCE68FD} - C:\PROGRA~1\Stardock\OBJECT~1\DESKSC~1\DesktopControlPanel.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.exe O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: MS Common Service - Unknown owner - C:\Windows\system32\mscomserv.exe (file missing) O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: perfmons - Unknown owner - C:\Windows\system32\perfs.exe (file missing) O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe -- End of file - 13315 bytes

Delete the following: O2 - BHO: (no name) - {166BCB27-FCFD-4588-9BDB-44FC6A02EF35} - C:\Windows\system32\qoMfCUME.dll (file missing) O2 - BHO: {7c1fef1b-5e68-f8d8-d224-e800a8fffd61} - {16dfff8a-008e-422d-8d8f-86e5b1fef1c7} - C:\Windows\system32\oriydwyf.dll O2 - BHO: (no name) - {27D7DACF-2206-4C6B-BE52-8829AF3A776D} - (no file) O4 - HKLM\..\Run: [MSServer] rundll32.exe C:\Windows\system32\qoMfCUME.dll,#1 O4 - HKLM\..\Run: [BM073f7168] Rundll32.exe "C:\Windows\system32\pplajhrw.dll",s O23 - Service: MS Common Service - Unknown owner - C:\Windows\system32\mscomserv.exe (file missing) O23 - Service: perfmons - Unknown owner - C:\Windows\system32\perfs.exe (file missing)

mine is doing the same thing.. and i'm 15 & a little lost on what your talking about so explain what & how to get to these things. i have a toshiba laptop, i just replaced the keyboard and now only google works. it pulls up search results but after that it doesn't load. i had firefox installed and IE pulled up google so i unistalled it, and then realized it wouln't load anything else. but it didn't work anyways. it doesn't say i have any virus or anything either. please help.