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Installing Office 2007

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Name: recordamus
Date: April 7, 2008 at 13:16:23 Pacific
OS: Home Premium
CPU/Ram: Q6600/4Gb
Comment:

I do hope someone can help with this problem. We have downloaded an Office 2007 (Microsoft) trial but just cannot seem to get it to install. We get so far and then "Error 1406" appears\; Setup cannot write to the registry key|Excel.Sheet.12\New\Command. Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance
C:Users|P\WILLI~1\AppData\ Local\Temp\Setup 00000cb0\PSS10R.CHM

There is only one User in the "Users" list and they have - as far as we can tell - full administrator rights.

Would be very, very grateful for any help, folks.



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Response Number 1
Name: shuck13000
Date: April 7, 2008 at 14:03:37 Pacific
Reply:

Were you prompted for elevated priveleges when you ran the setup?


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Response Number 2
Name: recordamus
Date: April 7, 2008 at 14:20:55 Pacific
Reply:

schuck13000

Hello - and thanks so much for responding.
We have had so many attempts to do this - but I do believe we HAVE been asked about privileges. At first we made the mistake of trying to put Office 2003 on (for which we had a full [legal!] disk) and had one heck of a job getting rid of it all. That's what prompted us to try Office 2007, which we will happily purchase IF we can only get it to load! We have had so much trouble with the Vista (Home Premium) that we have on this new machine. We can't even get the Mail to work - it says something about not having enough memory or resources, even though we've got 4Gb available.

Peter P.


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Response Number 3
Name: shuck13000
Date: April 7, 2008 at 14:42:04 Pacific
Reply:

hhmm... sounds like the operating system could be screwy... I've seen office 2003 installed on vista no problem and you definitely shouldn't be getting errors just trying to open Windows Mail. Have you put much data on this new computer yet? Perhaps a wipe and re-install?


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Response Number 4
Name: recordamus
Date: April 7, 2008 at 15:03:29 Pacific
Reply:

Yes - I'm beginning to wish I'd stuck with XP. And no, there is very little on the machine at the moment. I run an audio-editing program (Adobe Audition 3) on Vista which it doesn't like too much either. The old Windows-style mixer with the What-You-Hear facility etc on worked quite well with XP and suited my needs perfectly but all sorts of problems have arisen with Vista. Up until the last moment I had intended to carry on with XP but having spent a considerable amount on this new PC it seemed a bit silly at the time to be putting 'yesterday's technology' on it. On reflection, I think this might well prove to be a mistake!


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Response Number 5
Name: DVB
Date: April 7, 2008 at 19:43:44 Pacific
Reply:

Did you do an upgrade from XP to Vista?


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Response Number 6
Name: XpUser
Date: April 7, 2008 at 20:32:59 Pacific
Reply:

What "trial" program are you talking about? If you meant THIS be aware that a product key is required to install & use it. Do you have the key?

i_Xp/VistaUser


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Response Number 7
Name: recordamus
Date: April 8, 2008 at 01:41:44 Pacific
Reply:

DVB: - Thank-you for your kind response. No - the Vista Home Premium was loaded on to a brand-new PC. Q6600 CPU/4Gb RAM.

XP-User: - Well, it's a similar trial but not for the Enterprise version. I do have the appropriate Product Key as supplied my Microsoft at the time of downloading, though (Have used it and it works!). I really am very grateful for your assistance, folks. The whole thing is driving us crazy at the moment!


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Response Number 8
Name: DVB
Date: April 8, 2008 at 04:55:12 Pacific
Reply:

I know you said there is only one user but usually there is an administrator also that loads up when first installed, have you gone into the users folder in control panel and checked to see what users are there?


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Response Number 9
Name: Rayburn
Date: April 8, 2008 at 21:44:32 Pacific
Reply:

Right-click the setup.exe file, and click Run As Administrator.

If that doesn't work, right click the setup.exe file, go to Properties>Compatibility>check "Run this program in compatibility mode for" and in the combobox underneath ensure that Windows XP SP2 is selected. Click Apply>OK.

I've seen problems with "up-to-date" programs such as Virtual PC 2007 not work under Vista until Run As Administrator was selected instead of Open, or until the file was put in Compatibility Mode for Windows XP SP2.


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