Solved IE 9 will not open

April 24, 2014 at 10:49:44
Specs: 98SE
I have IE 9 on Vista HP, it will not open. Have tried: control panel> program feature>windows features on and off - IE9 is not there. Have also tried going to MSFT and downloaded IE9 but it will not install "newer version is already on the computer". Cannot uninstall. Please Help. Regards Curt

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#1
April 24, 2014 at 13:51:49
Does Internet Options show up in Control Panel? If so go to the Advanced tab and hit the Reset button and see if that helps.

Otherwise see what is showing in Control Panel > Programs and Features. You might be able to uninstall it there (which reverts back to IE8) then download IE9 and try again.

Always pop back and let us know the outcome - thanks


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#2
April 24, 2014 at 15:03:43
I appricate the advice but have already tried the control panel to reset from the advance tab, does not work. It is not in the Programs and Features to uninstall hence my problem.

I have also gone directly to the location of IE9 and manually tried to delete, when doing so it gave a message saying "deleting could effect other programs" I tried to anyhow but it would not let me.

message edited by curtdc


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#3
April 24, 2014 at 15:23:14
✔ Best Answer
In "CP > Programs and Features" are you set to show all MS Updates?

See here:
http://www.wikihow.com/Uninstall-In...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#4
April 24, 2014 at 16:53:46
Derek,
Thank you for the help, I was able to uninstall IE9.

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#5
April 24, 2014 at 17:53:48
That's good, thanks for popping back to let us know.

Always pop back and let us know the outcome - thanks


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