|I was recently given a Packard-Bell Hera GL laptop with a problem that when it booted up it came up with 2 options. Boot normally or Repair computer. If you selected boot normally it just rebooted to the same point and if you selected repair it just stayed prompting the same 2 options.|
I used a repair dsik (Vista Home Basic, which is what the laptop was running). It appeared to reapir the computer, except for a couple of missing drivers. I obtained the drivers for the LAN and WLAN which worked OK, then tried updating the graphics driver. After trying to install this driver the machine decided to go on strike!
Trying to boot to the repair cd it is sitting with the Windows progress bar whizzing along merrily, but never getting to the repair/install options. Instead it is taking a few minutes then coming up with the BSOD and stop message of 0X0000007E (0X847290AE, 0X8573BA0, 0X8515389C) volsnap address 847290AE base 84724000 datestamp 47918f92.
I cannot get past this error message and am wondering if 1)Would a full re-installation of Vista be the answer? or 2)Is there any way of resetting the BIOS completely a la desktop motherboard jumpers (cannot see anything on the motherboard to achieve this) or 3)Is it beyond hope?
Any help would be gratefully appreciated.