|"Hope this goes via another system"|
Both use the internet but getting on here goes via your browser (Internet Explorer or whatever you use) as does searches and accessing websites.
Windows Mail is a local email program which uses its own access arrangements.
Go to "Control Panel > Network and Sharing Center > Change adapter settings" and let us know what network devices are showing - what you need is Ethernet. If you right click any of them and they say "Enable" at the top of the list this means they are disabled - the word Enable is what happens when you click on it.
Also go to Device Manager and see if there are any errors showing under Networks.
If you get an error message when you try to send email, let us know exactly what it says.
Always pop back and let us know the outcome - thanks
message edited by Derek