how do i get the info off my old hard drive ?

February 12, 2015 at 06:04:04
Specs: Windows vista
how do i get the information off my old hard drive? i downloaded updates and my computer wont boot up. i get start normally and put in computer start up disk to do repair. i dont have any disk.

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#1
February 12, 2015 at 07:31:54
Boot up with a Linux disk.

Ubuntu.com is were to find a (free) ISO which download/burn to a dvd. Boot with that dvd.

You can then access the hard drive and safely copy all your files etc. to external storage; typically dvd but an external hard drive is nice(r) too?

Ubuntu (and other similar dvd Linux variants) will load into RAM only; nothing written to the hard drive - unless you tell it to install itself there (which DO NOT).

Once you have your data copied elsewhere (and checked the copies are accessible OK on at least one other working computer) you can safely set about resolving you actual boot up problems etc.?

What make/model is your computer? Possibly pholks here can help you get it back again - up and running as it were...

Two things to try - AFTER you have safeguarded your files etc. as above - try booting into safe-mode; similarly using a restore point to an earlier time?


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#2
February 12, 2015 at 08:22:39
Be careful just removing files. This will not remove registry entries associated with the updates, so it could make things worse.

Have you tried tapping F8 immediately after powering up? Keep tapping and if you are lucky you will see a menu. If you can get to Safe Mode or even just Command Prompt we might be able to invoke System Restore from there. Let us know what happens, particularly if it boots to Safe Mode.

Always pop back and let us know the outcome - thanks


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#3
February 12, 2015 at 10:19:35
i tapped the f8 key and got to options, try safe mode? I am in safe mode and windows help box popped up. i do not know how to move around without the mouse
not sure what happened but it is working. thank you everyone!!!!

message edited by pruitt58


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Related Solutions

#4
February 12, 2015 at 10:59:11
Firstly let me say that my previous remarks about removing files only apply to Windows system stuff. There is no risk getting your own files off (Documents, Pictures, Music, Videos etc) and it is a sensible thing to do if you can - see #1.

No mouse - that's a nuisance. Presumably you somehow selected Safe Mode from the list (with keys maybe) but with Safe Mode running you are stuck.

I'm not so sure it will help but clutching at straws, try this:
Turn off computer, disconnect power, remove main battery if it is a laptop. Now hold down the Power Off/On button for at least 20 seconds. Re-assemble and see if it then boots normally. If not, well it was worth a try and we can continue where we left off (with Safe Mode and all that).

Always pop back and let us know the outcome - thanks


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#5
February 12, 2015 at 12:35:19
f8 key got me in safe mode. tried to get in system restore

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#6
February 12, 2015 at 12:40:18
I assume discharging the motherboard (last para #4) didn't help.

See if you are able to do this:
http://windows.microsoft.com/en-gb/...

Always pop back and let us know the outcome - thanks


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