|Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard. |
The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.
If it's a Dell computer...
Go here for how to find the Service tag "number":
Tell us what it is.
If it's a HP or Compaq computer.....
Scroll down a bit.
Look for the similar label on the outside of your computer.
Quote the specific model number - that's at the end of the first line.
Quote the Product number - that's on the third line.
If it's a Lenovo computer
Find your specific Product number and tell us what it is:
Finding my product number
If it's an Acer laptop or netbook
Where is the model number located on my notebook or netbook?
Where is the serial number located on my notebook or netbook?
The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.
Hitman Pro is not malware - it's a legitimate program you choose to install yourself.
It probably makes an entry in Control Panel (- Classic view) - Programs and Features in Vista that you can click onto to un-install it. However, you sometimes cannot un-install a program when you load Windows Safe mode.
- if you didn't download it from the author's webite, there may have been malware in the download that was released when you executed the download.
- or - your problem may have nothing to do with Hitman Pro - it was just a coincidence you got the BSOD screens after you ran it.
Why did you run Hitman Pro in the first place? Were you having problems you were trying to fix ?
Apparently the free download is a trial version
A trial version may pop up and nag you about getting the paid for version, but other than that, it shouldn't give you problems.
Blue Screen of Death errors can be caused by many things, but usually malware isn't one of them, although in rare cases a buggy version of a program could cause BSOD errors (in that case Htiman Pro's author would likely know about that).
Quote the STOP: 0Xx00000xx errors you're getting - we usually don't need the stuff in brackets to the right of that
If a problem file is named on the same screen, quote it.
If you DO NOT get any BSOD errors when you load Windows Safe mode, or Safe mode with networking (mode), then the problem is caused by something Safe mode does not load that is loaded when you attempt to boot the computer normally.