Help with start up

Toshiba /
October 4, 2010 at 17:45:56
Specs: Vista
I can't get pass the "windows is loading files" screen. The fan stops and the screen is blank. The only thing I see is the curser. I tried the recovery media disk, the zero key and removing the battery pack. Nothing works. It does not seem to read the disk drive at all. Any suggestions?

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October 5, 2010 at 10:00:24
Not too sure what the 'zero key' bit is, but start off by tapping F8 as the system is booting up - this should get you into the screen to choose 'safe mode' etc. Does this work & can you get to your safe mode desktop? If not then the next option is to get hold of a Vista rescue disk, or a full version of Vista - press the 'boot order' key on boot up (I think it's F12 on a Toshiba?), select the CD/DVD drive and boot from this then choose the 'repair my computer' option when prompted. If you cannot even get as far as this then it's almost certainly a hardware problem and if it's a laptop then you may need to take it to your local tech.

"I've always been mad, I know I've been mad, like the most of us..."

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October 5, 2010 at 15:14:44
Thanks, i did all of those things. Nothing worked. Guess I got take it to a tech. Thanks anyway.

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October 9, 2010 at 20:45:00
your Windows need to defrag. Just refer to some defrag advisor,
PC Health Advisor can help you for this. Defragmenting your hard disk is one of the best things you can do. For help with system maintenance.

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October 10, 2010 at 13:53:53
Nonito Pareto
It is quite silly to suggest that defrag will fix a machine that is not booting.

Various things could cause this but from what you are saying it looks like a "hardware fault". Check all the connections inside. Clean RAM edge connectors with a pencil eraser then pop the sticks in and out a few times to clear any oxide off the sockets. Do the same with all add-on cards too, particularly any video card.

Ms Hulot's boat

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