firefox crashes

September 28, 2009 at 13:00:17
Specs: Windows Vista, 4Gb
i keep having this problem with firefox, no matter what build...currently i have v3.5.3.

it seems either java or flash is causing FF to crash regularly, usually happens when i'm on facebook, or playing a game that uses flash.
it also screws up the skin im using, meaning i cant see anything on the toolbars.

java plugin is v6.0.140.8
flash plugin is v10.0.32.18

Vista nVidia Evolution SP2
Intel(R) Core(TM)2 Duo CPU E6550 @ 2.8GHz
XFX GeForce 9800 GTx

4GB OCZ Platinum 1066
2x Samsung 1TB Spinpoint F1


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#1
September 28, 2009 at 13:26:13
This could sometimes happen, if the profile of the firefox is corrupt.

You can try to create a new profile in another folder, to check out whether the problem persists.
Therefore you have to start firefox with the start parameter -p. This starts the profile manager for firefox. E.g.:
\path_to_firefox_exe\firefox -p

You may have to install the plugins for flash again.


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#2
September 28, 2009 at 13:45:33
You don't need Java to use flash - turn it off. Java stopped YouTube working with Opera until I disabled it. Don't confuse Java with Javascript - they're totally different.

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#3
September 28, 2009 at 14:02:51
ok, ive disabled java, and also an instance of shockwave for director...whatever that is, but its still crashing.

it's not my profile as my girlfriend has the same problem with her own profile.

it looks like a flash problem, definitely, as the longer im on a page using a lot of flash content i notice it happening.
take facebook as an example, the more things i do on facebook, the more it affects my browser, like tabs disappearing, words jumbled up, etc...then it eventually crashes

Vista nVidia Evolution SP2
Intel(R) Core(TM)2 Duo CPU E6550 @ 2.8GHz
XFX GeForce 9800 GTx

4GB OCZ Platinum 1066
2x Samsung 1TB Spinpoint F1


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Related Solutions

#4
September 28, 2009 at 14:04:33
Are you sure that you didnt install some addon which is giving you issues? try to uninstall all of your addons!

WebMaster of WEB TALK


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#5
September 28, 2009 at 14:10:09
i havent added any recently that would have caused this, here's a list of my addons:

adblock plus
greasemonkey
menu editor
microsoft.net framework assistant
mr tech toolkit
no script
run download
stylish
tamper data


enabled plugins are:

wmp plugin
mozilla default plugin
office genuine advantage
shockwave flash
silverlight
windows genuine advantage
windows presentation foundatiuon

Vista nVidia Evolution SP2
Intel(R) Core(TM)2 Duo CPU E6550 @ 2.8GHz
XFX GeForce 9800 GTx

4GB OCZ Platinum 1066
2x Samsung 1TB Spinpoint F1


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#6
September 28, 2009 at 14:24:29
I am talking about firefox addons...uninstall all of them...maybe they are fighting with each other....

WebMaster of WEB TALK


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#7
September 28, 2009 at 14:34:24
See event logs.

Playing to the angels
Les Paul (1915-2009)


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#8
September 29, 2009 at 05:57:24
"See event logs."
yeh....and they make sense>.<


think i have it sorted now!

after disabling every addon & extension, and creating another new profile, and also downloading the 3.6 beta, it was still crashing.
so, i used adobe's tool to remove flash altogether, cleaned up any left over registry entries, temp files etc, rebooted, and downloaded flash again....hey presto...no crashes!!!!

looks like if there is an update to flash player, you need to fully remove the existing version so that it works.

thanks for the help anyway

Vista nVidia Evolution SP2
Intel(R) Core(TM)2 Duo CPU E6550 @ 2.8GHz
XFX GeForce 9800 GTx

4GB OCZ Platinum 1066
2x Samsung 1TB Spinpoint F1


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#9
October 1, 2009 at 16:49:31
Same problem here. Firefox keeps crashing. I have the 3.5.3 v. How do I use the Adobe tool to clean up flash? What tool do I use and what options do I need to select? Please help!!! I love Firefox and don't want to use Chrome.

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#10
October 2, 2009 at 03:03:11
go here to install the removal tool:

http://kb2.adobe.com/cps/141/tn_141...


after that, reboot your pc, then use whatever program you have that cleans obsolete registry entries, junk files, temp files etc....i use yamicsoft vista manager, but there's loads more that do the same job.

reboot again, then when you open firefox and go to a site that uses flash, it will prompt you to install the latest player, just follow the instructions and that should be it.

i still havent had any problems since doing this, and i was having crashes every 5-10 mins at one point

Vista nVidia Evolution SP2
Intel(R) Core(TM)2 Duo CPU E6550 @ 2.8GHz
XFX GeForce 9800 GTx

4GB OCZ Platinum 1066
2x Samsung 1TB Spinpoint F1


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#11
October 2, 2009 at 11:52:37
Thanks a lot, taco!!! Let me try this out

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