I know it's supposed to do its job and thinks some programs can be harmful. Now when I log in to my laptop, I have 2 errors: C_SpuRsDll & C_PsdRsDll. I have fixed them using regedit but they don't go away. Should I uninstall my HP printer and install it back or what should I do? Thanks. Myrianne

.... quick google results (xp) : Go to Settings Click on Control Panel Click on Add or Remove Programs (Programs for vista) Click on HP Embedded Security for ProtectTools Click Change Click Next Check Repair and then Click Repair ********************************************************* Click on Start ... That the error is generated by Hewlett-Packard Embedded Security for HP ProtectTool Start up in safe mode and reinstall the HP protect tools, they are usually in a folder called SWSETUP on the root of your system drive, or you can download them from hp.com > drivers > enter the model number of the HP machine > enter the OS > the latest version can be downloaded form there : Try uninstalling HP ProtectTools and then reinstall it. ********************************************************* ... deleted following lines from my registry: Key: "HKEY_LOCAL_MACHINE\Software\Infenion\TPM Software" Values: C_Readme=C:\Program Files\ProtectTools\Embedded Security Software\%s\Readme.txt C_SpURsDll=C:\Program Files\ProtectTools\Embedded Security Software\IfxSpURs%s.dll C_IfxTPMCSP_Outlook2K_Mod=C:\Program Files\ProtectTools\Embedded Security Software\%s\SecurityPlatform.chm C_IfxTPMCryptoki_Netscape_Mod=C:\Program Files\ProtectTools\Embedded Security Software\%s\SecurityPlatform.chm C_SpHelp=C:\Program Files\ProtectTools\Embedded Security Software\%s\SecurityPlatform.chm C_IfxTPMCSP_OutlookExpress_Mod=C:\Program Files\ProtectTools\Embedded Security Software\%s\SecurityPlatform.chm C_IfxTSSResDll=C:\Program Files\ProtectTools\Embedded Security Software\IfxTRs%s.dll C_IfxTPMCSP_OutlookXP_Mod=C:\Program Files\ProtectTools\Embedded Security Software\%s\SecurityPlatform.chm Key: "HKEY_LOCAL_MACHINE\Software\Infenion\TPM Software\PSD" Value: C_PSDOnlineHelp=C:\Program Files\ProtectTools\Embedded Security Software\%s\SpTools.chm .... hope this helps! . . ... Posting is provided "AS IS" with no warranties http://img515.imageshack.us/img515/... Grrrr... ....more