|Open Event Viewer by clicking the Start button , clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Event Viewer. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.|
Click once on either Applications or System in the Left pane.
Double click on an error listed in the Right pane to bring up a details window.
Click the link if present at the end of the description to a page with a "possible