The other day when I try to logg in my PC it shows a pop-up of eRecovery how would you like to restore your pc? First point says you can restore your pc by deleting your personal memory of your hard drive and when i click it, it says error. Second point says a backup disk and USB something.. recovery" not to sure what it says" buy that didnt work either. Last point was "EXIT" when i press it and it atomatically restart the pc and bring it back to the popup. I have know clue what to do. I brought it to Best Buy to repair it but it cost way to much and just brought it back home. Please help me find a solution.

welcome to the world of spyware and keyloggers. Rule number 1...NEVER click on any of those suggested commands because now you have activated the problem and it may take quite awhile to clean up the problems. There are a list of good free cleaners in my signature link listed on one page. You can start with Malwarebytes. Some HELP in posting on Computing.net plus free progs and instructions Cheers

i cant logg in my account becuz up the pop up

i cant logg in my account becuz up the pop up Does that mean the PC boots up to the pop-up? What is the EXACT error message in the pop-up? Some HELP in posting on Computing.net plus free progs and instructions Cheers

yes it does, the PC boots up to the pop-up and everytime i click exit or restart my pc it goes back to it.

Post the EXACT message in the pop-up (write it down and add it to your post) Some HELP in posting on Computing.net plus free progs and instructions Cheers

http://img72.imageshack.us/i/aspire... the link above shows what it looks like and at the end of the 2nd point theres and exit button that restarts your pc and brings it right back to the pop up.