Eject button doesn't open DVD drive

September 17, 2010 at 21:58:24
Specs: Windows Vista
while using my computer, 1 attempt to open the DVD drive to insert an installation program i wish to install. the drive, however, does not open when i press the eject button. the drive opened a few minutes prior, when i removed a music CD. what steps to be taken to opeh the drive before calling the technical support ?

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September 18, 2010 at 03:13:23
If it's a laptop under warranty call them, if it's a desktop it's probably cheaper to replace it yourself.
If you have a disk stuck in it get a paper clip and unbend it, then insert it in the small hole near the eject button until it pops open.

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