DVD AND CD drives missinng on Dell Insp. 1525

April 6, 2011 at 21:39:55
Specs: Windows Vista
Ok, this may be a tough one. So if anyone feels bold and has some patience PLEASE consider helping me! I know little about IDE's and Bios, etc altho I AM fairly capable at following directions and HAVe opened up the "innards" of my computer before so I know a little about what all of that looks like.

I have recently run CCleaner but the DVD drive has been missing for well over a year! However, just today, while on this website trying different things, I also lost my CD drive as well

Also, btw, the whole CD/DVD physical hardware was replaced by DELL about a year and a half ago and I haven't used it at all since! So not much of a chance that I did anything to it in that way

Any bold takers? anyone? anyone? <G>


edited by moderator: Ouch it hurt my eyes.

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April 6, 2011 at 21:45:46
By the way, when I go into the device manager, the DVD/CD drives are not listed at ALL!

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April 7, 2011 at 16:20:02
Try unplugging the cables for both drives and re-inserting them a few times.
Sometimes a very small amount of oxide on the signal cables can cause issues.
Do the same on the other end of the signal cables for the drives too.

Please come back and let us know how you got on.

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April 7, 2011 at 16:43:26
You're gonna kill me....how in the world do I do that? I mean, I can open the computer (to see motherboard etc) but not sure what I'm looking at! I told you this would be a challenge! LOL

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Related Solutions

April 7, 2011 at 17:16:17
Ummm. As you said you had "been inside" I kinda assumed in my first post that it was a PC rather than a laptop.

These pictures might help (it shows two types, IDE and SATA):

The siginal cables give most trouble. These can be followed to the connector at the other end.

I'd better say that diving inside PC's is not so bad but it is a whole lot trickier with laptops. The computer must be uplugged and the battery removed otherwise you could easily zap something. You might need hands-on assistance.

Perhaps the first step is to ensure that the plugs on the CD's are pushed firmly home.

Please come back and let us know how you got on.

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April 7, 2011 at 17:22:15
yeah, sorry about that. It IS a laptop! I've "been in there before" and am not really afraid. I've watched many repairment at work in there. BUT, not sure what I'm gonna do. IF I could find a video or something on youtube that could walk me thru something like what you've suggested I'd do that in a heartbeat!!!

Thanks so much!!!!!

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April 7, 2011 at 17:33:33
Ooops, there was supposed to be a link to a picture in my last post.
Can't seem to find that one again but this should do:

By the way, I have had trouble with SATA power plugs too.

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