critical error ram memory usage is critically

Dell Inspiron 531s desktop (amd athlon 6...
December 26, 2010 at 03:17:28
Specs: Windows 12.02.2010, 64
I have tons of critical error messages. It says it can't defrag and it won't. it keeps asking me to purchase a license when I click to buy it does says Windows has no disk can't find the hard disk, RAM memory usage is critically high and on and on and on.. I don't know if I have a virus or what. This pc has nothing on it...But it claims there is no more memory. This can't be true.
It just said, HARD DRIVE not found- No hard drive-CRITICAL error...Meanwhile I have JKDefrag running in the background wide open..I pray this program fixes this mess. I just shut it off last week, turned it back on and BOOM! critical error messages came flying out of my pc. Prior to this, it ran smooth! Can you help me? The pc is fairly new...maybe a year or so old..running Windows Visa 32 bit

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December 26, 2010 at 11:40:12
It looks like you have a virus. You say it can't find the hard drive, so I asume it's not working.
Best option is to reinstall Vista and make sure you install an antivirus program.

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December 26, 2010 at 15:32:47
Hi robin, i have the same problem it just suddently came up with the exact same critical arrors you have mentioned iv run a virus scan and nothing was detected, i havnt a clue what the hell to do with it. it says it cant find my harddive aswell but all my documents and photos etc are still on my comp. my story is exactly the same as your witht he same issues. everything ran smooth untill yesterday.

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December 27, 2010 at 14:44:19
It's one of those bogus antivirus things - don't click any of its screens.

Download the freebie MalwareBytes, install it, update it, and run it, preferrably in Safe Mode.

Sometimes viruses prevent exe files from running. For MalwareBytes you can get around this by changing its exe file to bat. This applies to both the download and the program. It might not be necessary to do this but its useful to know, just in case.

We all live on a ball.

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December 30, 2010 at 13:25:19
Hi Derek,

Thanks for the solution. I've had a bunch of stuff including viruses and Trojans the last 3 days that my virus software kept finding.

The malware seemed to come with Easy Scan (a spoof program that was installed) and there were a number of outgoing calls that were alerted and manually blocked by my firewall.

Anyway malwarebytes found HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) using the quick scan but a full scan was needed to get rid of the Critical Error popups coming from c:\system volume information\_restore{e0f24961-02f2-45c4-9a86-797ffec8bf9e}\RP1\A0002016.exe (Rogue.FakeHDD).

FWIW I had Trojan KD 97034 and Virus Kazy 6836.

Hope this helps anyone stuggling with this problem.

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December 30, 2010 at 17:23:06

Glad to hear the problem was resolved. No MWB won't look at restores on the quick scan. If you are sure all is OK it would be best to dump the old restores then save the current situation as a restore instead.

I hope the original poster had the same luck.

We all live on a ball.

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